5412 help! Unicreditbanca.it

I got some great help here a few months ago w/ paying a utility bill online so am writing to find out if anyone else has been having trouble w/ their unicreditbanca.it online service. Up until about 8 weeks ago I could get online & check my bank acct no problem. But I haven't been able to get on in ages. I keep getting a msg that the service is unavailable, no matter when I try to sign on (weekends, weekdays, mornings, evenings). I have asked my Italian teacher to translate the msg, and all it says is that the service is unavailable, not that my password is wrong or anything. I've called the helpline & did not get anywhere because they don't have any English assistance. I am not real impressed w/ the service (see others' messages about Italian banks--I agree, they need some competition), so may just close it when we're there next month.

If you've had similar trouble I'd like to know what you did to solve the problem. Thanks much!!

Category
Cost of living - Utility Services

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