9515 New 'combined' ENEL Electric/Gas accounts

This is for any of you who may have taken up the offer made by ENEL to combine your gas and electricity accounts in the latter part of last year, when Italians were given the opportunity to move to other suppliers.

The offer was to have the charges discounted slightly and then be 'fixed' for a certain period of time. I chose to accept the offer and now am pleased I did so as it seems that the cost of these services are just going to continue to climb.

[U]Now - the reason for this message is this [/U]: IF (like me) your gas and electricity bills were previously paid by direct debit, now that the first bills under this initiative are arriving [B]your old direct debit is no longer valid! [/B] These first bills will arrive with a 'bollettino' attached which you [I][U]must[/U][/I] use to pay that bill!
I did so on Monday and my bank paid the bollettino and set up a new direct debit for this new account.

So if you have joined this initiative but are not actually 'here' you will need to make arrangements to pay the first bill and renew your DD instructions before they cut you off!

Category
Cost of living - Utility Services

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